01
Scope & Who We Are
This Privacy Policy applies to personal information collected through the Canvas Retail website and through related business communications. “Canvas Retail,” “we,” “us,” and “our” refer to Canvas, LLC, doing business as Canvas Retail.
This policy does not apply to information handled solely on behalf of a client under a separate agreement. In those situations, the client’s instructions and privacy terms may control.
02
Information We Collect
We may collect the following categories of personal information:
- Information you provide. When you contact us or submit an inquiry, you may provide your name, email address, phone number, company, title, and the contents of your message.
- Business relationship information. If you are a client, prospective client, retailer, supplier, or other business contact, we may keep information about our communications and relationship with you.
- Website and device information. Our website and hosting providers may automatically receive information such as your IP address, browser and device type, operating system, referring page, pages viewed, approximate location derived from IP address, access times, and diagnostic or security data.
Please do not submit sensitive personal information through the website. Canvas Retail does not intentionally request information such as Social Security numbers, financial-account credentials, health information, or government identification numbers through this site.
03
How We Use Information
We may use personal information to:
- Respond to inquiries and communicate with you;
- Provide, manage, and improve our retail consulting services;
- Maintain business records and manage client and partner relationships;
- Operate, secure, troubleshoot, and improve the website;
- Protect Canvas Retail, our clients, our partners, and others from fraud, misuse, or security threats; and
- Comply with legal obligations and enforce our agreements.
We may also send relevant business updates or service information when permitted by law. You may ask us to stop promotional communications at any time.
04
Cookies & Similar Technologies
Our website may use cookies and similar technologies that are necessary to deliver the site, remember basic preferences, protect against abuse, and understand website performance. Our hosting and technical service providers may also create server logs or use essential technologies to keep the site reliable and secure.
You can adjust your browser settings to block or delete cookies. Some site features may not work as intended if essential cookies are disabled. Canvas Retail does not currently use this website to sell personal information or share it for cross-context behavioral advertising.
05
How We Share Information
We may disclose personal information only as reasonably necessary for the purposes described in this policy, including to:
- Service providers that support website hosting, communications, information technology, security, customer relationship management, or other business operations;
- Professional advisers such as attorneys, accountants, insurers, and auditors;
- Government authorities or other parties when required by law or when reasonably necessary to protect rights, safety, and security; and
- A successor organization in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business.
We may also share information at your direction or with your consent. We do not sell personal information for money.
06
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and legal records, resolve disputes, enforce agreements, and meet legal, accounting, or reporting obligations.
Retention periods vary based on the type of information, the nature of our relationship with you, and applicable legal requirements. When information is no longer needed, we take reasonable steps to delete it, de-identify it, or securely retain it until deletion is possible.
07
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, transmission, or storage system is completely secure, and we cannot guarantee absolute security.
If you believe information you provided to Canvas Retail may have been compromised, please contact us promptly.
08
Your Privacy Choices
Depending on where you live and subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to receive information about how it is used and disclosed. You may also have the right to object to or restrict certain processing and to appeal a decision about a privacy request.
To make a request, use the contact form on our website and write Privacy Request in your message. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law, subject to appropriate verification. We will not discriminate against you for exercising a privacy right.
Submit a privacy request09
Children’s Privacy
Our website and services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
10
Third-Party Links
Our website may link to third-party sites or services, including LinkedIn and Instagram. Canvas Retail does not control those third parties, and this policy does not apply to their privacy practices. We encourage you to review the privacy policies of any third-party service you use.
11
Visitors Outside the United States
Canvas Retail is based in the United States. If you visit the website from another country, your information may be processed in the United States or other locations where our service providers operate. Those locations may have data-protection laws that differ from the laws where you live.
12
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The updated version will be posted on this page with a revised effective date. Material changes may also be communicated through another appropriate notice.
13
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact Canvas, LLC d/b/a Canvas Retail through the contact form on our website. Please include Privacy Request in your message so it can be routed appropriately.
Contact Canvas Retail